April 21, 2017

Online shopping tips



Website pictured  //  SheIn


U današnje vreme nije neobično opredeliti se za kupovinu preko interneta naspram razgledanja po prodavnicama i buticima, i jedna od njenih većih prednosti jeste to da možete sebi priuštiti nešto što želite, a sve što treba da uradite jeste da dva ili tri puta mrdnete prstom. Međutim, pored brojnih prednosti ovaj vid kupovine ima i svoje nedostatke, i stoga sam odlučila da vam, iz svojih iskustava (koja su, na svu sreću, većim delom pozitivna), dam nekoliko ključnih saveta pomoću kojih će se i vaša kupovina isplatiti.
Kada naiđete na stranicu za kupovinu na kojoj ste pronašli nešto što vam se dopada, ono što bi trebalo da uradite je sledeće:


1. Kontaktirajte službu za usluživanje kupaca:   koliko god sajt bio uređen i organizovan, uvek mu morate pristupiti sa rezervom jer uopšte nije retka pojava da isti služi kao paravan za potkradanje. To u prevodu znači sledeće - fantomska prodavnica! Sajt je naizgled aktivan, ažuriran, na njemu vidite i artikle i cene, ali nakon kupovine se dogodi da vam uzmu novac, a nikada ne dobijete ono što ste poručili tako da od potrošenog novca morate da se oprostite. Ja sam, nažalost, imala takvo iskustvo sa jednim sajtom tog tipa, ali sam, na svu sreću, uspela da povratim novac tako što sam pisala PayPalu preko koga sam izvršila plaćanje i oni su mi pomogli. Međutim, pošto nije sigurno hoćete li biti te sreće da vam refundiraju potrošeni iznos, poštedite sebe neprijatnosti i pokušajte na sve načine da se uverite da je sajt zaista onakav kakvim ga predstavljaju. Jedna od glavnih odlika fantomskih sajtova za kupovinu je ta da kada pokušavate da kontaktirate službu za usluživanje kupaca, ili pozovete broj naznačen na sajtu, nećete dobiti odgovor koliko god se trudili. Pažljivo promislite i osmislite pitanje za njih, ma koliko trivijalno bilo, i pišite im. Sačekajte nekoliko dana, i ukoliko dobijete odgovor donekle se možete uzdati u njih. Međutim, ovo nikako nije dovoljno da biste bili sigurni i stoga preporučujem da čitate dalje. ;)


2. Potražite i pažljivo čitajte kritike drugih kupaca:  ovo je vrlo važno jer su iskustva drugih kupaca itekako dobar pokazatelj toga kako ćete vi proći, stoga nipošto ne smete propustiti ovaj korak. Naime, postoje sajtovi koji su naizgled pouzdani, ali je zato internet preplavljen žalbama kupaca koji su dali novac za porudžbinu koja nikada nije stigla, ili dobili nešto potpuno drugačije od onoga što su platili. Ako ih ne pronađete na samom sajtu, velika je verovatnoća da postoji nešto što oni ne žele da znate. ;) Isto tako bi trebalo da pogledate i šta drugi kupci kažu o onome što želite da kupite - jesu li veličine dosledne, kakav je kvalitet i da li im je porudžbina stigla na vreme i bez oštećenja.


3. Proverite mere:  kao što vam u dva različita butika ne odgovara isti broj farmerki ili bilo čega drugog, nemojte očekivati da će vam nužno odgovarati veličina koju inače nosite kada poručujete preko interneta. Dobri sajtovi za kupovinu obično imaju istaknute mere za svaku veličinu tako da ih možete uporediti sa sopstvenim i onda videti koja vam odgovara, čime ćete smanjiti verovatnoću da vam to što ste kupili neće pristajati onako kako ste očekivali. Međutim, vrlo je moguće da i pored toga može doći do greške, istovremeno se pridržavajte i saveta broj 2 da vidite jesu li veličine naznačene na sajtu zaista pouzdane i na šta treba da obratite pažnju. Ukoliko veličine nisu istaknute uz sam artikal, slobodno kontaktirajte službu za usluživanje kupaca i zamolite ih da vam ih oni pošalju, na kraju krajeva to im je i posao. ;)


4. Probajte nešto identično:  jedan od najvećih nedostataka kupovine preko interneta jeste taj što kupujete napamet, odnosno, ne možete biti sigurni kako će vam nešto stajati osim ako već ne posedujete nešto što je približno isto kao ono što nameravate da kupite. Ukoliko je to ikako moguće, preporučujem da u nekom butiku ili prodavnici pronađete nešto identično, ili najsličnije moguće, makar u pogledu kroja ili dizajna, da biste imali iole neku predstavu o tome kako bi ono što kupujete preko interneta moglo da vam pristaje, i ukoliko vam se ne sviđa preporučujem da odustanete i opredelite se za nešto drugačije, pogotovo ako nećete moći da dobijete nazad svoj potrošeni novac bez obzira koliki ste iznos potrošili.


Ako se držite ovih saveta mogu da se opkladim da nećete pogrešiti. Jeste li već kupovali preko interneta i jesu li vam iskustva bila dobra?


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Nowadays it's not unusual to shop online rather than look around in a store or boutique, and one of its biggest advantages is that you can get yourself whatever you want and all you have to do is move your finger two or three times. However, apart from many advantages online shopping has its downsides, and therefore I decided to give you some key advice (based on my, fortunately, mostly good experiences) to make sure that your purchases pay off. 
When you run into a shopping website and find something that you like, you should do the following:


1. Contact customer service:   no matter how arranged and organized a website can be, you always need to have a skeptical approach because it's not so uncommon for it to be nothing more than a scam. That would mean the following - a phantom store! The website is seemingly active, arranged, you can see both the items and their prices, but after purchasing them you realize that they took your money and you never get what you paid for, so you can kiss the wasted money goodbye. Sadly, I once had such an experience with a clothes selling website, but thankfully I sued them via PayPal and got my money back with their help. However, as no one can be sure if you'd be so lucky in my shoes, spare yourself the inconvenience and try to make sure that it's a legit website by all means possible. One of the main characteristics of phantom websites is that when you try to contact customer service, or call the phone number given on the website, no one will answer no matter how many times you try. Think of a question you could have for them, no matter how trivial it could be, and send them an e-mail. Wait for a few days, and if you get an answer you have reasons to assume that they are legit. However, this is far from enough to make you believe them and therefore I recommend you to keep reading. ;)


2. Look for and carefully read customer reviews:  this is very important because whatever experience other customers had could indicate very precisely how it will end up for you, and therefore you must not skip this step. Namely, there are websites that seem reliable, but on the other side, the world wide web is packed with complaints written by customers who either paid for something that was never delivered, or received something completely different from what they paid for. If you don't find them on the very website, it is very likely that there is something they don't want you to know. ;) You should also take a look at what other customers said about the thing you want to buy - are the sizes correct, if the quality is good and whether their order was delivered in time and undamaged.


3. Check the measures:  just like the same size of jeans or anything else won't suit you in two different stores, you shouldn't expect your standard size to necessarily be the right one for you when you shop online. Good shopping websites usually display measures for each available size of the item so you can compare them to your own, which will reduce the probability of ending up with something that won't suit you the way you expect it to. However, it's not impossible that the measures could be incorrect, so keep in mind step 2 as well to see whether the sizes given on the website are accurate and what you should pay attention to. If the sizes and measures are not displayed, feel free to contact customer service to send you a size chart, after all it is their job. ;)


4. Try something identical on:  one of the biggest downsides of online shopping is that you are purchasing blindly, and by that I mean that you can't be sure how something will suit you unless you already own something somewhat identical to what you want to buy. If it's possible by any chance, I recommend you to go to a store or a boutique and try on something identical, or at least similar when it comes to tailoring and design, so that you can have the slightest idea of how it will look on you, and if you don't like it you're better off giving up and making up your mind for something different, especially if you won't get your refund regardless how much money you spent.


If you stick to these tips I bet that you won't go wrong. Have you ever bought anything online and was it a good experience? 



54 comments:

  1. great tips for shopping online!

    lu | Coco&Louis

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    Replies
    1. Thanks, I hope they're helpful too. :D

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  2. Great tips :)
    i follow you :)

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  3. I agree with you, one of the biggest downsides of online shopping is that you are purchasing blindly. I hate returning things because it is such a hassle. Thank you for all the helpful tips. Have a great weekend.

    Xx
    Nikki
    www.nikkilivinglife.com

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    Replies
    1. Even taking something to the tailor to get it fixed (if it's even possible) is a hassle. :(

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  4. Odlican post, slazem se potpuno da uvek treba biti oprezan oko te online kupovine... Retko narucujem tako, ali sam narucivala sa par sajtova i hvala Bogu pa nije bila nikakva prevara i slicno... :) <3

    Novi post na mom blogu <3 https://adrianafashionpuzzle.blogspot.rs/

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    1. Ja sa sajtovima sarađujem mnogo više nego što od njih kupujem, ali nije na odmet upozoriti one koji imaju manje iskustva. :)

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  5. Great tips!Thank you!
    https://dailyvlife.blogspot.pt/

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  6. Love the swimsuite!
    HAPPY WEEKEND
    XOXO
    http://stylishpatterns.blogspot.com.es

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  7. Świetny sklep. :)
    http://fasionsstyle.blogspot.com/

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  8. Slažem se, imam loše iskustvo sa sajtom ,,Aliexpress'', desilo se par puta da mi poručeno nije stiglo, a desilo se i da su poslali pogrešnu boju. Od tada obavezno čitam iskustva drugih kupaca i potražim fotografije onog što poručim.
    Šminke nikad dosta

    ReplyDelete
    Replies
    1. Nažalost, nekad se moramo zeznuti da bismo naučili lekciju. :(

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  9. Jelena draga, zaista sjajan post! Pre svega veoma interesantna tema za pisanje! Svoj tekst koji si podelila sa nama je veoma edukativan i verujem da ce korisititi mnogim buducim onlajn kupcima! Slazem se sa tobom, bukvalno oko svega sto si rekla, pocev od citanja komentara kupaca, pa sve do isprobavanja slicnih stvari. Medjutim postoji jedna mala 'caka', a to je da su ljudi bukvalno placeni da komentarisu i hvale sajt iako zapravo nisu kupci ,tako da bi moj dodatak celom ovom postu bio da se i na to orbati paznja. Sve u svemu, sjajan post.

    Gotičarka

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    1. Hvala! Osetila sam potrebu da dam nekoliko saveta jer je danas tako lako prevariti bilo koga, a i to što si navela, lažne pozitivne kritike takođe postoje. Pogotovo je sumnjivo ako nema nijedne loše, valja obratiti pažnju na sve što deluje previše dobro da bi bilo istinito. ;)

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  10. Kupujem na jedno par sajtova.Imaju brandoe koje trazim i sto je najbitnije uvek su mi refundirali novac,jer se desavalo da posiljka udje u Srbiju i da je nema.I to dovodi do onog prvog customer care and service.Nekad se desi da vidim sajt i potrazim iskustva i ispadnu prevaranti.Ove cake kupovinu sam i ja koristila,tipa ako nisam znala mere WL, ja otrcim u Beneton koji ima WL mere pa probam.I uglavnom kod losih sajtova njihovi zaposleni pisu hvalospeve sto se odmah primeti.Treba da se izbegavaju sajtovi koji imaju los glas,ako je vec ima hrpa losih kritika znaci ne kupuj tu :)

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    1. Upravo tako - ne veruj nikome odmah, već se temeljno raspitaj pre nego što ti novčanik nastrada. :D

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  11. The measures are always so importante! Nice tips :D
    xo
    An Aesthetic Alien | Instagram | Facebook
    Youtube

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  12. Hello! Thank you so much for your sweet comment on my blog and for your video suggestion! :)
    I really liked your blog and I think these are some really helpful tips! I always check out the customer reviews, they help a lot :)

    http://purflefox.blogspot.pt//

    ReplyDelete
    Replies
    1. I agree, they are really helpful. Thanks for stopping by! :)

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  13. great post
    THanks for stopping by my blog!
    I'm following you back!
    Have a nice day
    Nothing but Chrissi | Instagram

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  14. Really great tips, I always read customer reviews and check dimensions before buying anything.

    jointyicroissanty

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  15. Great post dear!

    http://iameleine.blogspot.com/

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  16. Draga Jelena, ovo je izuzetno dobar i koristan post. Vjerujem da će nam biti od koristi, ma koliko imali iskustva sa kupovinom uvijek je važno biti na oprezu i toga nikada nije previše :D

    Moj mali kutak

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    Replies
    1. Hvala! Nadam se da hoće, to mi je i bio cilj. :)

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  17. Nice post and great tips (:

    CM | XIII.

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  18. Odličan post, svaka čast, sve si detaljno objasnila, veoma korisno za sve kupce :)

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    Replies
    1. Nadam se da je tako, potrudila sam se. :)

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  19. odlican post misllim da svakome trebda ovo jednostavno uputstvo pre nego sto obavi bilo kakvu kupovinu preko interneta! ja recimo retko kad uzimam pantalone ili obucu jer se plasim da ce mi biri malo zato se drzim sto je sigurno sigurno majce i ostale stvari :)

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    Replies
    1. Nekada je jedino neophodno setiti se nekih osnovnih smernica. :D

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  20. Great tips, babe- I like to keep these in mind when shopping online!

    -Ashley
    Le Stylo Rouge

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  21. Very interesting post!

    http://cheremimi.blogspot.com.es/

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  22. Wonderful post, love it! ♥
    Maybe follow for follow? :)

    veronicalucy.blogspot.com

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  23. Hello dear,
    you have such a fantastic blog!
    Would you like to follow each other on GFC? Please let me know, it would be my pleasure!
    Hugs,
    LIANA LAURIE

    ReplyDelete